Returns Policy
Refund Policy - Musclevigorator
At Musclevigorator, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a refund policy to ensure you have a safe and smooth shopping experience.
Refund Eligibility
We offer a 30-day satisfaction guarantee from the date you receive your product. If, for any reason, you are not happy with your purchase, you can request a refund within this period.
Refund Criteria
To qualify for a refund:
- The product must be in good condition with no signs of misuse.
- The refund request must be made within 30 days of receiving the product.
- Proof of purchase must be provided by the customer.
How to Request a Refund
If you wish to request a refund, please follow these steps:
-
Send an email to our support team at support@musclevigorator.com with the following details:
- Full name
- Order number
- Reason for the refund request
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Once we receive your request, our support team will review it. If it meets the criteria outlined in our policy, you will receive a confirmation email.
Refund Processing Time
Once approved, the refund will be processed, and the amount will be returned to the original payment method within 5 to 10 business days.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or a full refund, depending on your preference.
Contact Us
If you have any questions or need further information about our refund policy, feel free to reach out to us:
- Email: support@musclevigorator.com
Thank you for choosing Musclevigorator! We are here to ensure your satisfaction.